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Your privacy is vital to our long-term relationship with
you, and protecting your privacy is just one part of our mission
to provide you with highly personalized and valuable service.
In addition, in an effort to comply with the Children's Online
Privacy Protection Act (COPPA), we will not knowingly collect
personally identifying information from children under the
age of 13.
This statement describes our Standard Privacy Policy with respect to:
- What Information is Collected; How Information is Collected;
and by Whom is Information Collected
- The Sharing of Collected Information
- How You Can Access, Change or Limit the Information Collected
About You
- Security of Information
- Amendments to Our Standard Privacy Policy
What Information is Collected; How Information
is Collected; and by Whom is Information Collected
Required Personally Identifiable Information
To register on our Web site, you must submit your name and
e-mail address. In addition, to purchase a domain name, you
must submit additional information, including your address,
phone number and credit card information. This required personally
identifiable information is necessary for us to process transactions
for you, protect you against credit card fraud and contact
you. When you register with Tonic Hosting, we will ask you
for a "user name." The user name you select may appear on
the web site in connection with future services we provide,
such as discussion forums in which you may voluntarily participate.
As a domain name registrar, we compile and maintain a publicly
accessible domain name registration database that includes
basic information about each domain name registered with us,
including the names, telephone numbers and e-mail addresses
of individuals designated as points of contact for a given
domain name. Additionally, we may share the information stored
on that database, as well as other information we collect
or you provide with carefully selected business partners,
including those who offer services that complement those provided
by us or which we believe may be of interest to you.
Transaction Information
When you authorize a purchase transaction, we will collect
certain information related to that transaction such as the
location from which you are requesting the search or transaction,
the product or service involved, the quantity or amount of
the product or service and certain personally identifiable
information, such as your password, your credit card information
and any special handling requests. This personally identifiable
information will never knowingly appear in public areas of
our Web site.
Third Party Information
During the processing of your transactions, we collect verification
information from our credit card authorization services. Credit
card authorization services verify that credit card information
and address that they have on file for you matches the information
that you have provided to us.
Questionnaires and Surveys
From time to time, we may ask you to complete questionnaires
or surveys, which we use to obtain additional demographic
information about our users, to measure and improve the quality
of our service and to better assess your interests and needs.
If we ask you to complete a survey or questionnaire, we will
explain how we intend to use the information that you provide
to us. You always have the option of not responding to any
questionnaire or survey.
General Information
We collect general information about you when you visit our
web site. This information includes technical information
related to your computer and the manner in which you are accessing
our site and includes such information as the internet protocol
(IP) address of your computer, what operating system your
computer is using, what browser software (e.g., Explorer,
Netscape or other) your computer is using, and who your Internet
service provider is, the Uniform Resource Locator ("URL")
of the web site from which you just came and the URL to which
you go next and certain operating metrics, such as the amount
of time you use our Web site.
The general information that we gather about you may be
aggregated with general information of all users to help us
better understand how our site is used. In addition, we aggregate
the general information and the personal information. We compile
and analyze this aggregated information so that we can provide
more meaningful information to corporate partners and more
relevant content and advertisements to you.
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The Sharing of Collected Information
Personally Identifiable Information
As noted above, we currently make certain information about
you available to the general public via our domain name registration
database look-up and directory services. In addition, we may
share certain information about you with those of our vendors
who are responsible for handling your account or performing
other necessary services that you require. Although we may
share your information in our domain name registration database
and with promotional partners where necessary or appropriate,
we will not share your personally identifying information
with other third parties without your consent, except for
the following limited purposes:
- We are compelled to do so by law or by an order of a court
or governmental authority.
- In order to cooperate with law enforcement authorities
or governmental regulatory bodies.
- As necessary to complete a transaction for you.
- As we deem necessary to protect the rights, safety or
property of Tonic Hosting, our users or others or to enforce
our terms of use agreement or Standard Privacy Policy.
- If you use our Web site through a link from one of our
promotional partners, then we may be required to share your
user registration information or other personally identifying
information about any search or transaction that you initiate
through such promotional partner with that partner.
Aggregated General Information
In addition, we may share aggregated general information about
our site with our business partners or the general public. For
example, we may share information regarding the daily number
of unique users to our site with potential corporate partners
or others. Aggregated data does not contain any information
that could be used to contact or identify you.
Third Party Sites
We may publish links to other sites from our web site. Please
note that Tonic Hosting does not control the content, practices
or policies of any other site, including what information
those sites collect about you. Accordingly, we do not endorse
or hold ourselves responsible for the privacy policies or
information gathering practices of any site that you may link
to from our site. In addition, you may choose to respond to
advertisements that are posted on our web site or made available
via our service or to direct marketing offers from third party
sponsors or advertisers. We do not control the content, practices
or policies of our sponsors or advertisers and, accordingly,
do not endorse or hold ourselves responsible for the privacy
policies or information gathering practices of any sponsor
or advertiser who may collect information about you.
How You Can Access, Limit or Change the Information
Collected About You
E-Mail
You can request that the information collected about you be
updated at any time by sending an email request to info@tonichost.com.
Security
Tonic Hosting uses the highest security standard available (SSL)
to encrypt all of your credit card and personally identifiable
information while it is in transit to us. All data stored
on the Tonic Hosting server is protected by a secure "firewall"
so that no unauthorized use or activity can take place. Although
Tonic Hosting will make every effort to safeguard your personal
information from loss, misuse or alteration by third parties,
you should be aware that there is always some risk that thieves
may find a way to thwart our security system or that transmissions
over the Internet will be intercepted.
Amendments to Our Standard Privacy Policy
We may, from time to time, amend our Standard Privacy Policy. If
we do, then we will post such amendments to this document
so that you may always have access to our most recent policy.
We reserve the right, at our discretion, to change, modify,
add or remove portions of our Standard Privacy Policy at any time and
from time to time. If at any point we decide to disclose personal
information in a manner different from that stated at the
time it was collected, we will notify users by email. You
will be given t he choice at that time to "opt-out" of any
disclosures of your personal information that you made available
to us prior to the change in our policy.
Acknowledgment and Acceptance of our Standard Privacy Policy
This Privacy Statement is incorporated into and subject
to the Terms of Use contained on this web site (the "Terms").
As you know, your use of the Tonic Hosting web site is subject to
the Terms. When you register with us, you affirmatively agree
to all terms of the Terms, including this Standard Privacy Policy.
Your continued use of this Web site constitutes your continued
agreement to the terms of the Terms, including this Standard Privacy Policy. If you do not agree with the terms of our Standard Privacy Policy, you should cease using our Web site.
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